Company
Introduction to GDPR
The General Data Protection Regulation (GDPR) is a comprehensive legal framework enacted to give EU citizens greater control over their personal data. It establishes strict rules on how personal data is collected, stored, processed, and shared, aiming to protect individuals' privacy. Organizations, including PENIDA SAS, must comply by ensuring that personal data is gathered legally, securely, and with the consent of the data owner.
PENIDA SAS operates multiple services, including the BIG Digital Download app on Shopify. This document outlines how we comply with GDPR requirements, and provides information about the rights of our users regarding their data.
PENIDA SAS' Commitment to GDPR
As a data subject under GDPR, you have the following rights:
Right of Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
Right to Data Portability: You have the right to obtain a copy of your data in a structured, machine-readable format.
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data.
Right to Restrict Processing: You can request limitations on how we use your data.
Right to Object: You have the right to object to the processing of your data.
Right to Withdraw Consent: If we rely on your consent for data processing, you can withdraw it at any time.
Data Collection & Processing
We ensure transparency regarding data collection and processing activities related to our apps and services. We only collect personal data that is necessary for the functioning and improvement of our apps. Personal data is handled securely and lawfully, and it is only used for the purposes outlined in our Privacy Policy. Our primary points of data collection include:
Data Retention
We store customer data for as long as necessary to fulfill our obligations, or until you request deletion. Specific retention policies are:
Free Users: Data is retained for 60 days post-trial.
Paying Customers: Data is retained for 60 days after contract termination or upon request for deletion.
In some cases, data may be retained longer due to legal or billing obligations. If your account is deactivated or uninstalled, we initiate a data deletion process within 75 days, unless requested sooner.
Data Deletion
If you wish to request the deletion of your data, you can contact us at penidastudio@gmail.com. Please use the subject line: [GDPR DELETION]. Upon receiving your request, we will verify your identity and initiate the data deletion process as required by GDPR, ensuring complete removal within 30 days.
Third-Party Processors
We work with the following third-party processors to deliver our services. All of these services comply with GDPR and have their own privacy policies, which are accessible below:
These third-party services help us maintain, store, and transmit the data necessary to operate our services, and all have robust GDPR compliance frameworks in place.
Privacy Policy and Further Information
For detailed information on how we collect, use, and share personal data, please refer to our Privacy Policy, which is available here.
Contact Us
If you have any questions regarding this GDPR Compliance Notice or how we handle your personal data, feel free to contact us at:
Email: penidastudio@gmail.com
Support Page: Available within the BIG Digital Download app interface.
We are committed to ensuring that your personal data is protected and that your rights are upheld in accordance with GDPR.
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